Please check with your insurance to verify if we are in your Network, self-pay rates are available if we are not. As soon as your provider is In-Network, you will be eligible to switch to in-network billing and rates. Retro-billing is not available.
Reserve your Appointment- To ensure that appointments are kept and that we can serve the increased demand for mental health care we require a $65 deposit to be made prior to scheduling all new patient Med and Therapy appointments. The deposit is required regardless of insurance coverage and holds your appointment time. It is applied to your visit, and is refundable if your insurance covers your visit cost in full. Please note that late cancellations or not showing up for your visit may forfeit a return of your deposit.
Waiting List- Patients interested in therapy appointments may be placed on a wait list as we manage the caseloads for our therapists. Please be aware that if you are placed on our wait list then your first appointment will be between 4-12 weeks out. We are currently adding additional providers to help keep wait times as short as possible and meet the need for accessible mental health care in our community.
Insurance- We are in network with many commercial and government insurances, but not all. Each provider is credentialed with different insurances, so your insurance policy will have a direct impact on which provider you can see. Even with insurance, many patients do still have deductibles, co-pays, or co-insurances that they are responsible to pay. *Employee Assistance Programs (EAP) can only be used for therapy appointments. For specifics on which therapists accept EAPs and which programs we take, please contact the office directly.
Medicaid/ Anthem HIP- We are not in network with Medicaid (including Anthem HIP). If you have Medicaid, you can still be seen as a self-pay patient. We will still make a copy of your Medicaid card to have on file for any prescriptions, but we will not file a claim with Medicaid for your office visit. You will be responsible to pay for the cost of your visit.
Patient Engagement- We can only speak with the patient or the patient’s parent/ legal guardian to schedule an appointment. This is due to HIPAA and also because it is critical to the therapy process that the patient be actively involved in their own treatment.
If you wish to continue with scheduling an appointment or testing services, please continue to the next page where you will complete the Online Patient Registration and History Form. It may take up to 45 minutes to complete depending on medical history. After submitting the form, you will receive a call from our office within 1-2 business days to schedule your appointment and collect your deposit.