Hendricks Therapy is a private, out-patient mental health office with four locations in Danville, Plainfield, Lafayette and Downtown Indianapolis.
Each office offers a safe and comfortable environment designed to welcome children and adults in various stages of life’s development and transition. We understand that each client’s personal journey is unique; therefore our approach is tailored to fit you specifically.
We want you to know that the well-being of you and your loved ones is very important to Hendricks Therapy. To that end, our collective goals are: keeping ourselves and our families free of illness, doing what we can to protect our community, and ensuring that Hendricks Therapy remains operational (in that order).
So, in light of the events concerning the spread of the COVID-19 virus, we wish to share the following updates:
Offices are Open - Our providers will continue to see patients at all locations. We are taking the following steps to keep you and us safe.
1. Increased cleaning of public spaces, including our lobbies, staff areas, and provider rooms.
a. Please wash your hands frequently and use hand sanitizer provided in our offices.
2. If you have a fever, cough, or shortness of breath or have been exposed to confirmed Coronavirus, please do not come to our office – call us or text us to switch to telehealth (see below) or reschedule your appointment.
3. Building Access: Patients going to our Plainfield or Avon offices may have additional screening by Hendricks Regional Health before entering the building. Please allow extra time for your appointment.
Teletherapy - We are offering teletherapy sessions for current therapy clients who cannot keep your scheduled appointment due to the impact of COVID-19.
1. Let us know at least 2 hours prior to your appointment otherwise we will assume your normal in-person visit
2. Telehealth will be available to current patients for Prescriber (MD, NP) appointments, and is also available for therapy appointments. Call or text us to request your appointment by teletherapy.
Medication Requests related to COVID-19 – To minimize the potential overload for medication requests due to the outbreak, please keep requests to Urgent Needs only, specifically if you need a medication change or do not have enough medication to get to your next appointment. Your prescriber should have provided enough medication on your prescription to get to your next appointment, but if a change of appointment or mistake on our part has left you without enough medication, then please contact us. Also, please refer to our prescription medication policies for specific questions.
1. To continue with your prescriptions your provider is required to see you within certain time frames. Please plan to keep these appointments or contact us if your circumstances have changed.
2. Missed or canceled appointments can risk your ability to receive a new prescription in a timely manner. Call or text us well before you are going to miss an appointment and/or need a scheduled refill.
3. Please note: We do NOT accept refill requests from pharmacies. It has always been our policy that the patient must contact the office directly for refills. Many refill requests generated from pharmacies are automated requests and we cannot discern between actual requests and auto-generated ones that may be irrelevant or outdated. We need to ensure that we are not spending limited resources addressing outdated requests. We require the patient, not the pharmacy, to contact our office directly for either a refill or a medication check appointment, so that we can provide the best care for you. We are doing our best to honor refill requests as we receive them and processing them as quickly as possible. We are trying to honor refill requests for continued maintenance medication without an appointment where possible, but please note that if there are issues or medication changes, an appointment may be necessary prior to receiving a refill.
Please be smart, stay well and keep us informed if your situation has changed. You may Call or TEXT us at 317-718-8436.
Please continue to refer to this page, social media updates or emails from us for continued updates.